Please click this link to get the latest instructions on Importing and exporting your Email certificate using Internet Explorer
The following process describes how to backup certificates
1. Start Internet Explorer, select Tools, Internet Options, Content, Certificates
2. On the Personal Certificates tab, select the certificate to export and Select Export
3. When requested, select 'Yes, export the private key'
NOTE: the default is set to No, so will need changing
4. And 'Include all certificates in the certification path, if possible'
5. Type a password which you can remember later
6. Then select the 'save' location and give the file a name
7. Leave the 'Type' as 'Personal Information Exchange (*.pfx)'
Once finished the certificate and associated private key is saved as a pfx file
Importing the pfx file
Cannot export private key, because the option is greyed out