I get an error message 'A Secure Email Certificate has already been issued for this Email Address', why?

The reason you will see this error message is that an email certificate has already been issued to your email address. If you want to get a new one, then you will have to first revoke the current certificate. Please check Revocation of Secure Email Certificate.

If you have forgot the revocation password, then please Submit a ticket to us requesting the revocation of your free email certificate.




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